VR-THE "HIDDEN" CHAMPION BEHIND INDUSTRIES

ONE-STOP SUPPLY CHAIN SOLUTIONS FOR

HIGH-TECH ENTERPRISES

VR Group VR Group is an international logistics service company committed to providing one-stop supply chain solutions for high-tech enterprises, with bonded warehouse management services for spare parts of semiconductor manufacturing equipment as its core business, international and domestic transportation and customs clearance of semiconductor manufacturing equipment and semiconductor production raw materials as its main business, supplemented by the supply chain design and solutions for equipment, raw materials, spare parts, IC manufacturing, packaging and testing, consumer electronics and electronic components etc. Currently, VR Group has branches in 15 cities in China, including Shanghai, Xi’an, Wuxi, Xiamen, Chengdu and Shaoxing, and employs more than 500 people, and its service scope covers major IC manufacturing companies and advanced manufacturing industries in China. As a service-driven supply chain management expert, VR currently brings together a large number of experts in customs and bonded warehousing services. In order to cope with the rapid development of the domestic and international advanced manufacturing industry and the digital transformation of the logistics industry, VR keeps innovating and breaking through its own service model, continuously improving the level of refined operation management and logistics information technology, creating logistics collaboration platform and supply chain collaboration platform, and realizing the overall supply chain collaboration of planning, resource and demand and data sharing.

2.1 BRAND CULTURE

THE HIDDEN CHAMPION
BEHIND THE

HIGH-TECH INDUSTRY

SERVICE CONCEPT VR is created for top-level clients, facing demanding problems while proactively seeking solutions to solve customers’ problems and pressing demands. Top clients always demand the highest and inspire us to continuously improve Service contents.

VISIONFocus on high-tech industry logistics, to be the “Hidden”champion behind the industry

MISSIONEvery second, we connect our customers to the world with our quality service windows; Every moment, we are committed to creating a more advanced and convenient warehousing and logistics experience for our customers; Every day, we support the rapid development of the industry with an efficient and intelligent logistics system and a professional team!

VALUESTo contribute to customers’ success, integrity and pragmatism, precision and innovation, high efficiency and leadership.

2.3 SERVICE ADVANTAGES

8 SERVICE
ADVANTAGES

INDUSTRY EXPERTS SENIOR TEAM

The core management leadership has passed the Institute of Logistics and Transports Certification (ILT-III) and the Advanced Certification of Logistics Professional Manager. The core members have more than 20 years of experience in this industry. The overall members have an average of more than 10 years of experience, with a strong and dedicated focus on deep and sustained learning and research in our field, and an in-house training model of “generalist training”.

Quick Response

Close to customers. The proportion of VR employees who maintain regular contact with customers is more than half, and through face-to-face communication with customers, we have a keen insight into customers’ needs and changes in demand, and respond timely. Domestic response: 2 hours. International response: 24 hours.

CUSTOMIZED SERVICES

VR advocates that what sells to customers is not a standardized service but a customized solution. Therefore, VR will provide customers with one-on-one personalized service, allowing staff to communicate with customers face-to-face and gaining keen insight into customers’ needs and changes in demand, so that Service content is ahead of customers’ expectations.

ONE-STOP LOGISTICS SERVICE EXPERIENCE

Among them, the customer service department integrates resources, provides customers with quality information service and business consultation on a one-to-one basis, as well as tailor-made logistics service plans. Guided by the latest national policies and regulations, they provide customers with a one-stop landing service throughout the whole process without any concerns.

GLOBAL NETWORK TRANSFER SUPPORT

VR bonded warehouses for equipment parts. we have 139 overseas agents around the world who can provide transfer services for equipment spare parts. Air and sea international transportation services covering major routes around the world; domestic transportation services.

PROCESS CONTROL MANAGEMENT

Through our company’s WMS system, it can realize seamless connection with the resource management system ERP and other systems of customer’s resource management system, which also allows customers to check real-time inventory, and other information to achieve a full-scale, full-time, and butler-style service experience throughout the whole process.

DECLARATION SERVICES

We provide customers with customs clearance services at various domestic sea and air ports, and handle various regulatory documents and customs clearance certificates.

CATEGORIZATION PLATFORM

We stationed at the factory to collect classification information from the customer's engineers, set up a product information database relying on the intelligent WMS system, continuously learn to master the classification basis, and establish the classification derivation procedures for various products to ensure the accuracy of the product classification.